Refund Policy

This policy applies to purchases from Beadhouse, registered under PH-69322220 at Garden Way 1, 1550 Mandaluyong City, Philippines.

This refund policy applies to Beadhouse and its published services regarding seed beads and jewelry supplies.

Eligibility for Refunds

Refunds are available for items that are defective or not as described. To be eligible, items must be returned in their original condition.

Exclusions from Refunds

Customized or opened items are not eligible for refunds. Please ensure items are returned in their original packaging.

Requesting a Refund

To request a refund, please contact our support team with your order details and reason for the return.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within a few days.

Cancellation Policy

You may cancel your order within 24 hours of purchase. After this period, cancellations will not be accepted.